FAQ's

About the Candle

What type of wax do you use? 

We use a premium soy wax in each candle. Soy wax has many benefits over other waxes, including a cleaner and longer burn. 

What fragrances do you offer? 

We off have year-round, along with rotating seasonal fragrances. 

How many hours will each candle burn? 

Each candle will offer about 40 hours of burn time. 

My wicks won't stay lit! 

Each Nirvana Candle contains two cracking wooden wicks. With cotton wicks, if you don't trim them the flame typically gets high - wood wicks tend to do the opposite! 99% of time time, if your wicks won't stay lit all you need to do is trim the wick/knock off the ash!

About Nirvana Candle

Is this an accessory, or an all-in-one product? 

Nirvana Candle is an all-in-one product. Each time you purchase, you receive a premium soy candle in our custom container. 

How do I use it? 

It's as simple as press, lift, light! 

1. Press the button located on the outside of the container
2. Lift the lid until it rests upon the backing
3. Light your candle and enjoy!

How does it work? 

To keep it simple, when you press the button a timer starts. This makes it so that when you lift the lid and rest it upon the backing, it holds in that 'open' position. If the button was never pressed, the lid will not hold in this position and it will close. 

The lid holds in this 'open' position until the time has expired. After an hour or two, depending on the model you purchase, the lid will no longer hold in the 'open' position and gravity will cause it to close - cutting off the oxygen to the flame and extinguishing the candle. 

Can I adjust the timer? 

We want to make this product as simple to use as possible, and maintain the aesthetics of a typical jar candle (eg minimize buttons). That being said, the timer is predetermined before it is sold. This allows us to offer a one-button solution. 

I have a question not listed on here

Simply fill out the 'Contact Us' form and we will get back to you shortly!